TOUSDA Medical Technology Co., Ltd

A: We are a Professional Manufacturer for Rehabilitation Therapy Products, the main product for Wheelchairs & Electric Wheelchairs.

Welcome to our company “TOUSDA Medical Technology Co., Ltd”, seeing is believing, our company, showroom, and factory in the same place, located in “F1 Building, 10th of Plan B, Central Technology Area, Leping, Sanshui, Foshan, Guangdong, China”, it just takes around 45 minutes by taxi from Guangzhou Baiyun Airport to our factory.

A: We have TUV EN ISO 13485:2016, EN ISO 13485:2012/AC:2012, GB/T 19001:2016, ISO 9001:2015 standard, European CE, American FDA Listing and 510 K for some types of wheelchairs.

A: EXW or FOB Sanshui.

A: Sample or small order, can pay for the order by Paypal or Western Union.

Bulk order payment term is “30% Deposit via T/T, 70% Balance via T/T before shipment”.

To reduce customers’ concerns, we would suggest customers use Alibaba Trade Assurance – A free service that protects your orders from payment to delivery, it can make your funds safer.

A: MOQ per item is 100 units,

MOQ per bulk order is 1*40″HQ,

Maximum mix loading 4 different types of items per container.

A: As usual, if we have the products in stock, the delivery time is around 7 to 15 working days after receiving the deposit.

If we don’t have the products in stock, we will arrange the production right now, the delivery time will be around 35 to 60 working days after receiving a deposit. 

Honestly speaking, it depends on the number of orders.

A: All raw materials we used are environmental-friendly.

Skillful workers care for every detail in handling the producing and packing processes.

Quality Control Department is specially responsible for quality checking in each process.

A: Yes, we can do as you tell us to, you just need offer us the necessary documents and then we will produce the products as your requirements, like silk print your logo on the product, customized color box, design and produce based on your idea and draft, etc.

A: For Sample Order or Small Order, it can be sent by the express company like DHL, UPS, FedEx, etc. We have strong cooperation with them and if you have the express company collected account, you will no need to pay us.

For Bulk Order, it would be sent by sea. We have our cooperation forwarder and you also can use your cooperative forwarder.

Before delivery, all products will be inspected by our factory QC department, and do best to ensure that each product will be good condition before shipment.

A: Generally speaking, we pack the goods in our standard export strong brown carton, Wooden case is optional. 

If you have a legally registered patent, we can pack the goods into your brand box after obtaining your authorization book.

All of the productions are inspected carefully by QC before delivery, we have 100% tests before delivery.

A: We can produce by your samples or technical drawings, also can build the molds and fixtures.

Sample and shipment cost should be prepaid first, all costs will return into bulk order at last.

Sample lead time is around 7 to 15 working days after received T/T sample payment & freight cost.

A: You can contact any of our salespeople for an order. 

Please provide the details of your requirements as clearly as possible, so that we can attend to your requests immediately.

For designing or further discussion, it is better to contact us through Wechat, Skype, TradeManger, Whatsapp, or other instant messengers tools to avoid delay. 

A: 12 months warranty for easily damaged parts,6 months for batteries from the date of invoice.

You just need to send us pictures or videos of the damaged parts, then we send new parts or compensation to you.

All spare parts are international standard, easy and low cost for maintenance.

We will be responsible for any complaints and reply to you within 24 hours.